Returns-Replacements

For all cases where you wish to return or replace the product you purchased, you must inform us within seven (7) days of receipt at the e-mail address "info@marias-home.gr" by notifying us of the reason for the return or replacement and by filling in a contact number. Then a partner from the transport company will contact you to receive the return package. Alternatively, you can contact us at the 2696032633 (Shop Opening Hours).
Conditions for return:
1. the product must not have been used
2. The return must be made within fourteen (14) calendar days
3. the product must be accompanied by the original proof of purchase (Retail receipt, invoice, shipping note-invoice, etc.)
4. and be in the condition received by the customer, complete and without damage. Its packaging should be the one that normally accompanies the product.
In order for the products to reach good condition, you must pack them properly -in a larger box- so that they are protected during shipment.
You have the right to return the products you purchased and request their replacement for the following reasons:

WRONG SHIPMENT OF PRODUCT

In those cases where with proven fault of "Maria's Home" you were delivered products in a different design or size from that of the order you can return the products.

PRODUCT MANUFACTURING DEFECT
In those cases where there is a defect in the product you have the right to return the product you purchased and request its replacement with another product or products up to the amount of the price you have paid or at an additional price if you wish, within 14 calendar days of receipt of the product. The return of the product is always made after consultation with the customer service department 2696032633 (Store Opening Hours).

PRODUCT CHANGE
In cases where you wish to change the product you purchased, you must fill in the contact code or product codes in the e-mail and our partner will contact you. Alternatively, you can contact customer service directly at the 2696032633. In case the product is defective, you can return it within 14 days (for once per order), always after consultation with the customer service department 2696032633 (Shop Hours) and only through the courier company with which we cooperate. In this case, you are charged with the shipping costs you were charged during your order.

WITHDRAWAL
You have the right to return the product you purchased, exercising the right of withdrawal and – only if the product has not been used – to request the refund of the price you paid us, within 14 days from the date indicated on the proof of purchase. The return of the product should be made with any courier you wish and the costs of the return are borne by the customer. A refund is made for the purchase of the product that has been made in cash (cash on delivery), credit card or through PayPal. The refund process will be completed no later than 30 days from the date of receipt of the products and if they are in excellent condition. The products purchased from the online store "marias-home.gr" can be changed or returned to our physical stores (Krathio (Old National Road - Next to Piraeus Bank)), always upon request by telephone at the tel 2696032633 (Shop Opening Hours).

ORDER CANCELLATION

For any order cancellation before shipping and delivery to a courier you should contact the 2696032633 by phone, indicating your Order Number.